Contact us

Please click on the tab below that best describes the nature of your question to find the contact details of the people best placed to answer your question. In most instances, this will probably be the administration office, whose contact details can be found under the Payment of your pension or entitlements to benefits tab.

Payment of your pension or entitlement to benefits

Telephone
Surname A-J
0345 609 0012 (UK local no.)
0114 2034613 (UK STD number)
(+44) 345 609 0012 (Abroad standard charge no.)

 

Surname K-Z
0345 609 0013 (UK local no.)
0114 2034629 (UK STD number)
(+44) 345 609 0013 (Abroad standard charge no.)

Write
The Administration Office
BCSSS
PO Box 196
Huddersfield
HD8 1EG
Remember to quote your National Insurance/Scheme Number

E-mail
bcsss.enquiries@aonconsulting.co.uk



Trustee policy on an issue or the level of service provided by the Scheme

Write
BCSSS Scheme Secretary
Coal Pension Trustees Services Limited
Ventana House
2 Concourse Way
Sheffield S1 2BJ

 

Telephone
0114 253 6444

E-mail
bcsss.enquiries@coal-pension.org.uk



A matter for the attention of the Scheme Chairman or an individual Trustee

Write
BCSSS Scheme Secretary
Coal Pension Trustees Services Limited
Ventana House
2 Concourse Way
Sheffield S1 2BJ

 

Telephone
0114 253 6444

E-mail
bcsss.enquiries@coal-pension.org.uk



The deduction of tax from your pension

Write
HM Revenue & Customs
Pay As You Earn
PO Box 1970
Liverpool L75 1WX

 

Telephone
0300 200 3300

Remember to quote your National Insurance Number and Reference 428/NCBP



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