Coronavirus update

We are closely monitoring the current situation regarding coronavirus (COVID-19). To make sure that we are as prepared as possible for the evolving events, we have been taking measures in recent weeks to ensure that effective contingency plans are in place to continue the payment of your British Coal Staff Superannuation Scheme pension.

Over coming weeks there is likely to be some impact upon the number of people available to answer phones and respond to some member queries. It is most likely that we will have to prioritise some of the more critical services to members over others. This will result in some delays but please bear with us and we will get back to you as soon as we are able to.

We will monitor all future developments and will issue further updates should the situation change. 

We are aware that unfortunately some scammers are exploiting this difficult time, trying to persuade members to transfer their pension to a supposedly ‘safer’ pension arrangement. I would like to remind you about the Scheme’s Government Guarantee, which means that irrespective of the short-term financial conditions, your pension will continue to be paid and increase annually.

Click here for more information on pension scams