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I'm taking my pension

Find out more about how and when you get paid.

Pensioner members
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Get help with retirement planning or transferring your pension.

Deferred Members

Keep up to date with our latest news

26 November 2025

Government agrees to transfer £2.3bn investment reserve to members

Members to receive a bonus pension equal to 41% of their guaranteed pension

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5 November 2025

Mike Adie elected as new Pensioner Representative

Mike Adie has been elected Pensioner Representative for the Scotland and North East England constituency.

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27 October 2025

You could be eligible for Pension Credit

If you’ve reached State Pension age, you could be entitled to extra help from the government

Read more

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See when I'm getting paid

All the pay days for 2024 and 2025.

Pension Pay Days

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This will take you to the BCSSS Member Pension Website. You'll need your login details to hand.

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Get in touch

Contact us if you have any questions about your pension or your Scheme.

Contact us

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Find out about pension increases and bonuses

See what increases and bonuses are applied to your pension.

Pension Increases Bonus Payments

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Your details have changed

Let us know if your contact details change, or if you want to update your beneficiaries

Update your details

A member has died

How to report a death

Death of a Member

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You need help managing your pension

You can nominate someone to help you

Help With Managing Your Pension

You want to complain

If admin haven't been able to solve a problem with your pension, you can use our Internal Dispute Resolution Procedure. Here's the form you need.

Internal Dispute Resolution Procedure form

See our latest publications

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2024 Newsletter
Read our latest Report & Accounts

Report and Accounts 2022/2023
See all our publications

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Pension scams

How to spot, or report, a pension scam

My Scheme

Find out about your Trustees or the history of your Scheme

About your Scheme

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Industry resources

Websites for financial guidance or industry welfare groups

Cashing in small pensions

Cashing in a small pension for a lump sum

Cashing Small Pensions