Contact us

Please click on the tab below that best describes the nature of your question to find the contact details of the people best placed to answer your question. In most instances, this will probably be the administration office, whose contact details can be found under the Payment of your pension or entitlements to benefits tab.

Submit
Payment of your pension or entitlement to benefits, and Trustee Policy

Please note the address to send written correspondence has changed. If you want to write to the Administration Office please send correspondence to:

Capita
PO Box 555
Stead House
Darlington
DL1 9YT

Tel: 0333 222 0074
Email: BCSSS@capita.co.uk

The deduction of tax from your pension

Write

HM Revenue & Customs
Pay As You Earn
PO Box 1970
Liverpool L75 1WX

Telephone

0300 200 3300

Remember to quote your National Insurance Number and Reference 428/NCBP

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