Contact us

Please click on the tab below that best describes the nature of your question to find the contact details of the people best placed to answer your question. In most instances, this will probably be the administration office, whose contact details can be found under the Payment of your pension or entitlements to benefits tab.

Submit
Payment of your pension or entitlement to benefits

 Please note the address to send written correspondence has changed. If you want to write to the Administration Office please send correspondence to:

Capita
PO Box 555
Stead House
Darlington
DL1 9YT

Tel: 0333 222 0074
Email: BCSSS@capita.co.uk

Visit

If you would like to meet a member of the administration team to discuss anything about your pension please visit us at:

Administration Office
Hartshead House
2 Cutlers Gate
Sheffield
S4 7TL

Trustee policy on an issue or the level of service provided by the Scheme

Write

BCSSS Scheme Secretary
Coal Pension Trustees Services Limited
Ventana House
2 Concourse Way
Sheffield S1 2BJ

Telephone

0114 253 6444

E-mail
bcsss.enquiries@coal-pension.org.uk

A matter for the attention of the Scheme Chairman or an individual Trustee

Write

BCSSS Scheme Secretary
Coal Pension Trustees Services Limited
Ventana House
2 Concourse Way
Sheffield S1 2BJ

Telephone

0114 253 6444

E-mail
bcsss.enquiries@coal-pension.org.uk

The deduction of tax from your pension

Write

HM Revenue & Customs
Pay As You Earn
PO Box 1970
Liverpool L75 1WX

Telephone

0300 200 3300

Remember to quote your National Insurance Number and Reference 428/NCBP

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