5 June 2026
To keep your pension benefits safe and secure, the Scheme needs to make sure the right people are getting the right payments at the right time.
A number of our members are pensioners who live overseas, and we carry out checks on these members periodically. To do this, we use Validentity, a digital identity verification service, provided by a company called the Tracing Group.
If you live overseas, you should receive a letter or email from the Scheme in relation to these checks. Please make sure you follow the steps detailed in the letter. It is important that you do this as, if we’re unable to verify your identity, we may need to pause your payments until we can carry out further checks.
If you receive a letter but cannot follow the procedure or are finding it difficult, please contact Validentity straight away to let them know. You can email them on info@validentity.co.uk or call +44 (0)1603 972900.
This is a genuine exercise conducted by BCSSS. If you have any concerns about pension scams, please contact us for reassurance.