Privacy and Confidentiality


The copyright in these pages belongs to Coal Staff Superannuation Scheme Trustees Limited (CSSSTL) and all rights are reserved. Permission is given for the downloading and temporary storage of one or more of these pages for the sole purpose of viewing them on a stand alone personal computer or monitor. Permanent copying or storage of any of these pages (or any part thereof) or the re-distribution thereof by any means is not permitted unless for the express purpose of conducting business with CSSSTL or for personal use by Members of the Scheme.

Data protection

Privacy & Data Protection Statement for Website

In this notice, ‘€BCSSS’ means the British Coal Staff Superannuation Scheme, or means Coal Staff Superannuation Scheme Trustees Limited as trustee of the BCSSS and ‘you’ or ‘your’ means the member of the BCSSS.

We are committed to protecting your privacy and operate a strict policy in respect of your personal information. Please read the following to learn more about our privacy policy.

Collection and Use of Your Personal Information

In the course of administering your pension and calculating your benefits due from the Scheme we may collect and hold information about you which is provided to us by you, your former employer, other pension schemes or your and our medical advisors.

For the purpose of administering your pension and calculating benefits, we may disclose your personal information to the Guarantor, our professional advisers, including Legal, medical professionals, CISWO, tracing bureaus and actuaries and, if appropriate, our AVC provider.

We may also transfer your information to:

  • a new pension provider, where you wish to take a transfer value. This may be your new employer, the trustee of its pension scheme or an insurer;
  • pensions administrators, to undertake benefit calculations and maintain your personal information;
  • pension payroll providers, to pay pension benefits to you and to others; and
  • insurance companies, for the purposes of buying-out your benefits.

Your personal information will be kept for as long as is required to pay your (and any dependant’s) pension benefits.

As new services are introduced your information may also be used in other ways and we will notify you of new features as and when they become available.

The data controller for these purposes is Coal Staff Superannuation Scheme Trustees Limited.

Security of Information

We take the security of your personal information very seriously. We have put in place appropriate technical and contractual measures to prevent unauthorised disclosure or use of your personal information. Additionally, we have implemented organisational measures to keep your personal information secure against the threat of human intervention. These measures include training our employees, and providing them with regular reminders of their individual obligations. Also BCSSS uses approved secure third parties to process your information and to distribute Scheme literature on our behalf.

It is possible that we may transfer, or that a third party service provider which is providing pension administration services to the BCSSS may transfer, some of your information to countries outside the European Economic Area (EEA), which may not have data protection laws as comprehensive as those in the EEA. Where information is transferred outside the EEA we will ensure appropriate confidentiality agreements are in place to protect your information.

Contact Information

We may use your contact information to keep you updated about your pension and the activities of BCSSS.

Access to Information

Under the Data Protection Act 1998 you are entitled to know what personal information we hold that relates to you, the purpose for which we hold it and the identity of any person to whom it has been disclosed. You are also entitled to receive a copy. If you would like to exercise these rights or of you believe that the information we hold about you is incorrect please write to: The Scheme Secretary, BCSSS, Ventana House, 2 Concourse Way, Sheaf Street, Sheffield S1 2BJ. We may charge you a small administration fee to comply with your request.

Scheme Rules

This site aims to give you an overview of the BCSSS, and we hope you will find it a useful source of information. Please remember that the Rules of the Scheme set out your entitlement to benefits and in the event of a discrepancy, the Rules will overrule the information provided on this website.

Third party web sites

This website includes links to other websites. CSSSTL does not approve or assume responsibility for the content of any other websites.