Secure member website update

We have updated and improved your secure member website for the British Coal Staff Superannuation Scheme (BCSSS). Your new site (HartLink Online) will be available from 28 April 2021.

Through HartLink Online you will be able to continue to have 24/7 access to the latest information about your BCSSS pension. You will still be able to view details about your pension, as well as update your personal and beneficiary details quickly and use the 'my mailbox' function, which we'll use to keep you up to date with important information about your pension, so you'll never miss out on the latest news.

If you are already using the current secure member website you will receive email updates from us about the new site and how to register on it from 28 April. If you attempt to log onto the old system after 28 April you will automatically be redirected to the new portal.

If you do not currently use the secure member website you will still be able to register and use HartLink Online from 28 April. To register click here Please note that you’ll need to provide your date of birth, email address and National Insurance number as part of the registration process so that we can verify that you are our Scheme member.

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